Pitt, Leyland F.

Top Publications

Top Publications Authored or Co-Authored by "Pitt, Leyland F."

• The impact of the Internet on the distribution value chain: The case of the South African tourism industry

  International Marketing Review, Volume 18, No. 4, Year 2001, Citations 128
• How far can luxury brands travel? Avoiding the pitfalls of luxury brand extension

  Business Horizons, Volume 52, No. 2, Year 2009, Citations 48
• Organizational commitment and service delivery: Evidence from an industrial setting in the UK

  The International Journal of Human Resource Management, Volume 6, No. 2, Year 1995, Citations 45
• Customer evaluations of service complaint experiences in the public sector

  Journal of Nonprofit and Public Sector Marketing, Volume 7, No. 3, Year 2000, Citations 39
• How sociable? An exploratory study of university brand visibility in social media

  South African Journal of Business Management, Volume 42, No. 2, Year 2011, Citations 38