Ben Yahia, Karim

Top Publications

Top Publications Authored or Co-Authored by "Ben Yahia, Karim"

• Identifying the effects of perceived values of mobile banking applications on customers: Comparative study between baby boomers, generation X and generation Y

  International Journal of Bank Marketing, Volume 35, No. 6, Year 2017, Citations 105
• Functional characteristics of banking websites and customer loyalty: The mediating role of online trust

  Journal of Applied Business Research, Volume 31, No. 3, Year 2015, Citations 16
• From mobile service quality evaluation to E-word-of-mouth: What makes the users of mobile banking applications speak about the bank?: The moderating role of brand reputation

  International Journal of E-Services and Mobile Applications, Volume 10, No. 2, Year 2018, Citations 14
• Emotional exhaustion and job satisfaction: an investigation of the mediating role of job involvement using structural equation modeling

  International Journal of Innovative Research and Scientific Studies, Volume 6, No. 1, Year 2023, Citations 4
• Service quality in a mobile-banking-applications context: do users’ age and gender matter?

  Total Quality Management and Business Excellence, Volume 31, No. 15-16, Year 2020, Citations 3