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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
medicine
The first Italian benchmarking project in the field of orthopedics
European Orthopaedics and Traumatology, Volume 3, No. 3, Year 2012
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Description
Introduction: Orthopedics has its own specificities in terms of costs, primarily related to the purchase of orthopedic devices and usage of operating rooms, as well as in terms of management issues connected with the organization of medical staff, nursing care, and ancillary support. This paper analyzes the application of benchmarking techniques in the health care sector. It discusses opportunities and limits of benchmarking in the public service sector, focusing on orthopedics; a sector characterized by its own specificities in terms of costs, organization, and management. Methods: This paper takes into consideration the first Italian benchmarking project realized in orthopedics that involved three Italian centers of excellence: IRCCS Istituto Ortopedico Galeazzi (Milan), Azienda Ospedaliera CTO-Maria Adelaide (Turin), and IRCCS Istituto Ortopedico Rizzoli (Bologna). It aimed to carry out a comparative analysis in order to identify the best performance and to improve the service and the organizational effectiveness. Results: Relevant differences were assessed between the three hospitals involved and possible areas of innovation were detected. Discussion: The results of the study highlight the significant reproducibility of benchmarking techniques due to the opportunity of standardizing procedures. Moreover, the differences concerning location, ownership, supply, purchasing, and accreditation processes, each one a potential limitation, provide information that is helpful in identifying relative gaps and that suggest paths leading to improvement. © 2012 EFORT.
Authors & Co-Authors
Porazzi, Emanuele
Italy, Castellanza
Università Carlo Cattaneo
Zagra, Luigi
Italy, Milan
Irccs Istituto Ortopedico Galeazzi
Restelli, Umberto
Italy, Castellanza
Università Carlo Cattaneo
South Africa, Johannesburg
University of the Witwatersrand Faculty of Health Sciences
Foglia, Emanuela
Italy, Castellanza
Università Carlo Cattaneo
Vanzago, Anna
Italy, Castellanza
Università Carlo Cattaneo
Baldi, Giovanni
Italy, Bologna
Irccs Rizzoli Orthopaedic Institute, Bologna
Andrion, Alberto
Italy, Turin
Centro Traumatologico Ortopedico
Bottinelli, Elena
Italy, Milan
Irccs Istituto Ortopedico Galeazzi
Banfi, Giuseppe M.
Italy, Milan
Irccs Istituto Ortopedico Galeazzi
Italy, Milan
Università Degli Studi Di Milano, Facoltà Di Medicina e Chirurgia
De Palma, Rossana
Italy, Bologna
Regional Agency for Health and Social Care of Emilia-romagna
Massazza, Giuseppe
Italy, Turin
Centro Traumatologico Ortopedico
Proia, Paola
Italy, Bologna
Irccs Rizzoli Orthopaedic Institute, Bologna
Croce, Davide
Italy, Castellanza
Università Carlo Cattaneo
South Africa, Johannesburg
University of the Witwatersrand Faculty of Health Sciences
Statistics
Citations: 13
Authors: 13
Affiliations: 7
Identifiers
Doi:
10.1007/s12570-012-0123-9
ISSN:
18674569
e-ISSN:
18674577