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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
immunology and microbiology
Telecommunications and health care: An HIV/AIDS warmline for communication and consultation in Rakai, Uganda
Journal of the International Association of Physicians in AIDS Care, Volume 7, No. 3, Year 2008
Notification
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Description
Hotlines and warmlines have been successfully used in the developed world to provide clinical advice; however, reports on their replicability in resource-limited settings are limited. A warmline was established in Rakai, Uganda, to support an antiretroviral therapy program. Over a 17-month period, a database was kept of who called, why they called, and the result of the call. A program evaluation was also administered to clinical staff. A total of 1303 calls (3.5 calls per weekday) were logged. The warmline was used mostly by field staff and peripherally based peer health workers. Calls addressed important clinical issues, including the need for urgent care, medication side effects, and follow-up needs. Most clinical staff felt that the warmline made their jobs easier and improved the health of patients. An HIV/AIDS warmline leveraged the skills of a limited workforce to provide increased access to HIV/AIDS care, advice, and education. © 2008 Sage Publications.
Authors & Co-Authors
Chang, Larry William
United States, Baltimore
Johns Hopkins Medical Institutions
Kagaayi, Joseph
Uganda, Kalisizo
Rakai Health Sciences Program
Nakigozi, Gertrude F.
Uganda, Kalisizo
Rakai Health Sciences Program
Galiwango, Ronald Moses
Uganda, Kalisizo
Rakai Health Sciences Program
Mulamba, Jeremiah
Uganda, Kalisizo
Rakai Health Sciences Program
Ludigo, James
Uganda, Kalisizo
Rakai Health Sciences Program
Ruwangula, Andrew
Uganda, Kalisizo
Rakai Health Sciences Program
Gray, Ronald H.
United States, Baltimore
Johns Hopkins Bloomberg School of Public Health
Quinn, Thomas Charles
United States, Baltimore
Johns Hopkins Medical Institutions
United States, Bethesda
National Institute of Allergy and Infectious Diseases Niaid
Bollinger, Robert Cyril
United States, Baltimore
Johns Hopkins Medical Institutions
Reynolds, Steven James
United States, Baltimore
Johns Hopkins Medical Institutions
United States, Bethesda
National Institute of Allergy and Infectious Diseases Niaid
Statistics
Citations: 28
Authors: 11
Affiliations: 4
Identifiers
Doi:
10.1177/1545109708318525
ISSN:
15451097
e-ISSN:
15570886
Research Areas
Health System And Policy
Infectious Diseases
Study Design
Cohort Study
Study Locations
Uganda