Quality assessment of refocused antenatal care services at the district hospital of Suru-Léré in Benin

Introduction: Antenatal care service, one of the interventions of public health, has been recognized as one of the pillars for the reduction of maternal and neonatal mortality. It has been revised in recent years and a new model of its contents has been submitted by WHO. Considering the complexity of its implementation, it is useful to periodically assess the performance of antenatal services with the view of their improvement. Methods: An evaluative study was thus carried out in one health district hospital in Benin ; the care staff attitudes and practices were analyzed on 80 pregnant women admitted in the antenatal care as well as services organization, care environment and satisfaction of these women. The performance was appreciated on the basis of hundred criteria. Results: The overall performance of antenatal services through the inputs, procedures and satisfaction of the pregnant women, was considered to be satisfactory. The services organization, health care environment, patient reception and interpersonal communication were the elements which showed deficiencies. Conclusion: Improvement will have to be carried out based on shortcomings identified, by the planners, organizers and staff, in order to reinforce the hospital's performance on antenatal services. © S.F.S.P.. Tous droits réservés pour tous pays.