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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
business, management and accounting
Multi-cultural teams as sources for creativity and innovation: The role of cultural diversity on team performance
International Journal of Innovation Management, Volume 20, No. 1, Article 1650012, Year 2016
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Description
Multi-cultural teams are seen as a wellspring of creativity and innovativeness. Yet, we still miss an in-depth study of their potential and challenges during the innovation process in firms. This is a serious omission as many international firms are in need of improving their global innovation position by the inclusion of insights from team members of different nationalities with knowledge about markets and culture. To derive first insights, we conducted a longitudinal qualitative study in a large global company with 70 personal interviews in five innovation teams over a period of two years. These data, based on semi-structured interviews, provide us with rich information about effects of cultural diversity in teams in the innovation process. Data were analysed through a thematic network analysis and two coders inductively forming categories. Results indicate that cross-cultural teams have a high potential of creativity, but are confronted with difficulties arising from different working- and communication styles which have to be proactively managed from the beginning. While progressing, teams learn to cope with this diversity related to some more surface-level cultural dimensions and members even align. Yet, diversity of power distance induces conflicts that deeply impact the innovation process. Based on these findings, we develop a set of propositions, which lead into a conceptual model on the effects of multi-cultural team work on creativity and innovation. Finally, we discuss further implications for research and practice. © 2016 Imperial College Press.
Authors & Co-Authors
Bouncken, Ricarda B.
Germany, Bayreuth
Universität Bayreuth
Kraus, Sascha
Liechtenstein, Vaduz
Universität Liechtenstein
Statistics
Citations: 84
Authors: 2
Affiliations: 3
Identifiers
Doi:
10.1142/S1363919616500122
ISSN:
13639196
Study Design
Cohort Study
Study Approach
Qualitative