Publication Details

AFRICAN RESEARCH NEXUS

SHINING A SPOTLIGHT ON AFRICAN RESEARCH

business, management and accounting

Digital transformation in healthcare: Analyzing the current state-of-research

Journal of Business Research, Volume 123, Year 2021

Digital transformation in healthcare is of increasing relevance for both scholars and practitioners in the field. Our article attempts to assess the research question how multiple stakeholders implement digital technologies for management and business purposes. To answer this question, we perform a systematic literature review about the state of the art of digital transformation in healthcare. Our findings show that prior research falls into five clusters: operational efficiency by healthcare providers; patient-centered approaches; organizational factors and managerial implications; workforce practices; and socio-economic aspects. These clusters are linked together into a model showing how these various forms of technology implementation lead to operational efficiencies for services providers. Various directions for future research and management implications are offered. © 2020 The Author(s)
Statistics
Citations: 249
Authors: 2
Affiliations: 5
Research Areas
Health System And Policy
Study Approach
Systematic review