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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
medicine
Interpersonal relations between health care workers and young clients: Barriers to accessing sexual and reproductive health care
Journal of Community Health, Volume 38, No. 1, Year 2013
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Description
Interpersonal relations between health care providers and young clients have long being cited as an important element for improving client up take of services, satisfaction and overall health outcomes. In an era of HIV and AIDS this forms a critical determinant to young people accessing sexual and reproductive health care. This study explores to what extent interpersonal relations form a barrier to young peoples access to and satisfaction of health services. The study draws on data from 200 client exit interviews and four in-depth interviews conducted with university students and university health care staff in Kwazulu-Natal, South Africa. While young people are aware of the importance of utilising STI, HIV and family planning services they experienced barriers in their relationship with providers. This served as a deterrent to their use of the health facility. Adequate training in interpersonal relations for youth-friendly service provision is essential in helping overcome communication problems and enabling providers to interact with young clients at a more personal level. © 2012 Springer Science+Business Media, LLC.
Authors & Co-Authors
Alli, Farzana
South Africa, Durban
University of Kwazulu-natal
Maharaj, Pranitha
South Africa, Durban
University of Kwazulu-natal
Vawda, Mohammed Yacoob
South Africa, Pretoria
Human Sciences Research Council of South Africa
Statistics
Citations: 96
Authors: 3
Affiliations: 2
Identifiers
Doi:
10.1007/s10900-012-9595-3
ISSN:
00945145
Research Areas
Health System And Policy
Infectious Diseases
Sexual And Reproductive Health
Study Approach
Qualitative
Study Locations
South Africa