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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
medicine
Patient-centred infertility care: A qualitative study to listen to the patients voice
Human Reproduction, Volume 26, No. 4, Year 2011
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Description
Background High-quality care for patients faced with infertility should be patient-centred. Few studies have provided in-depth insights into the patients perspective on care and, to the best of our knowledge, no study has provided a model of the complex concept 'patient-centred infertility care'. Therefore, a qualitative study aimed at understanding 'patient-centred infertility care' from the patients perspective was conducted.Methods Fourteen focus group discussions were organized with patients (n 103) from two European countries to find out about patients' positive and negative experiences with infertility care. Content analysis of the transcripts and analysis of patients' priority lists were conducted.Results The patient-centredness of infertility care depends on 10 detailed dimensions, which can be divided into system and human factors, and there is a two-way interaction between both kinds of factors. System factors, in order of patients priority, are: provision of information, competence of clinic and staff, coordination and integration, accessibility, continuity and transition and physical comfort. Human factors, in order of patient's priority, are: attitude of and relationship with staff, communication, patient involvement and privacy and emotional support. Conclusions This study provides a detailed patients description of the concept 'patient-centred infertility care' and an interaction model that aids understanding of the concept. Fertility clinics are encouraged to improve the patient-centredness of their care by taking into account the detailed description of the dimensions of patient-centred infertility care, and by paying attention to both system and human factors and their interaction when setting up 'patient-centred improvement projects'. © 2011 The Author.
Authors & Co-Authors
Dancet, Eline A.F.
Belgium, Leuven
Ku Leuven– University Hospital Leuven
Netherlands, Nijmegen
Radboud University Medical Center
Rober, Peter
Belgium, Leuven
Ku Leuven
Nelen, Willianne L.D.M.
Netherlands, Nijmegen
Radboud University Medical Center
Kremer, Jan A.M.
Netherlands, Nijmegen
Radboud University Medical Center
D'Hooghe, Thomas Maria
Belgium, Leuven
Ku Leuven– University Hospital Leuven
Statistics
Citations: 162
Authors: 5
Affiliations: 3
Identifiers
Doi:
10.1093/humrep/der022
ISSN:
02681161
Research Areas
Health System And Policy
Infectious Diseases
Sexual And Reproductive Health
Study Approach
Qualitative