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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
medicine
Assessment of clients' satisfaction with the PMTCT counselling service in Benin city, Edo state, Nigeria
Journal of Medicine and Biomedical Research, Volume 12, No. 2, Year 2013
Notification
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Description
The PMTCT counselling service is an important entry point into the national programme for the prevention mother-to-child transmission of HIV (PMTCT). This study assessed clients' satisfaction with the PMTCT counselling service provided at health facilities in Benin City, Edo State. The study design was a descriptive crosssectional survey. New ANC attendees were recruited from seven health facilities providing comprehensive PMTCT services in Benin City. Satisfaction with the counselling service was assessed using exit interviews. A total of 259 new ANC attendees were recruited for the study. Majority of the new ANC attendees (60.7%) were dissatisfied with the PMTCT counselling service. Satisfaction with the service was significantly associated with waiting time and the type of counselling received. Reducing waiting time for PMTCT counselling is crucial to improving client satisfaction. © CMS UNIBEN JMBR.
Authors & Co-Authors
Ashipa, Temitope
Nigeria, Benin
University of Benin
Ofili, Antoinette Ngozi
Nigeria, Benin
University of Benin
Ighedosa, Stephen Udi
Nigeria, Benin
University of Benin
Statistics
Citations: 3
Authors: 3
Affiliations: 1
Identifiers
ISSN:
15966941
Research Areas
Health System And Policy
Infectious Diseases
Maternal And Child Health
Study Design
Cross Sectional Study
Study Approach
Quantitative
Study Locations
Benin
Nigeria