An industry perspective of the completeness and relevance of a social assessment framework for project and technology management in the manufacturing sector

A framework has been introduced before to assess the sustainability performances of projects and technology developments in the process industry. The research summarised in this paper verified the completeness of the social dimension of that framework to evaluate operational initiatives. Furthermore, the relevance of the social dimension to the process industry has been validated. The perspectives of decision-makers in industry, i.e. a top-down approach, determined both the completeness and relevance. It was found that, to a limited extent, a smaller set of social assessment criteria might be defined for project and technology Life Cycle Management purposes. Also, it was concluded that quantitative social indicators are not practical in the process industry at present. Rather, checklists and guidelines should be applied during project and technology management, although this requires further investigation. Moreover, the perspectives of other stakeholders in technological systems should also be considered, from a bottom-up approach. © 2006 Elsevier Ltd. All rights reserved.