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Publication Details
AFRICAN RESEARCH NEXUS
SHINING A SPOTLIGHT ON AFRICAN RESEARCH
business, management and accounting
Shopping well-being at the mall: Construct, antecedents, and consequences
Journal of Business Research, Volume 66, No. 7, Year 2013
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Description
The study defines shopping well-being at the mall as a shopper's perceived impact of a shopping mall in contributing to satisfaction in important life domains resulting in a global judgment that the mall contributes significantly to one's overall quality of life. Particularly, the study puts forward six predictive factors of the retail mix as influencing shopping well-being: functionality, convenience, safety, leisure, atmospherics, and self-identification. Additionally, the study predicts that shopping well-being positively influences mall loyalty and positive word of mouth. A shopper survey conducted in two North-American shopping malls provides data testing several predictions of potential theoretical and managerial significances. © 2011 Elsevier Inc..
Authors & Co-Authors
El Hedhli, Kamel
United Arab Emirates, Abu Dhabi
Abu Dhabi University
Chebat, Jean Charles
Canada, Montreal
Hec Montréal
France, Mont-saint-aignan
Neoma Business School
Sirgy, M. Joseph
United States, Blacksburg
Virginia Tech, Pamplin College of Business
Statistics
Citations: 220
Authors: 3
Affiliations: 4
Identifiers
Doi:
10.1016/j.jbusres.2011.06.011
ISSN:
01482963
Research Areas
Disability
Health System And Policy
Study Design
Cross Sectional Study
Study Approach
Quantitative